Systems Analyst I : Outsourcing - Lewiston, Maine

Job Reference: SysAnalyst1_AA

Increasing demand for the award-winning services ACS Healthcare Solutions brings to the healthcare market has led to explosive growth across the company. Augmented by our parent company, ACS—the fastest growing outsourcing organization in the country—our product-based, management consulting, and outsourcing groups are poised for unlimited growth.

This is where you come in.

At ACS Healthcare Solutions, our success is driven by the talent we hire. We continually seek out the best and brightest to join our team. Our current needs span all of our sales, service, consulting and outsourcing disciplines.

The Systems Analyst will join our Outsourcing team in Lewiston, ME, and will report to our Application Manager.  No relocation assistance is available for this position, so local candidates will be given priority.  This is an ideal position for someone that would like to move from a clinical or healthcare support position into an information technology role. 

Responsibilities

• The Systems Analyst I works with CMMC departments and ACS staff to plan and implement technological solutions to meet the goals of the organization.
• Respond to Information Systems support calls for new development within 1 business day of receipt of call.
• Consult with users to clarify business and clinical process needs and objectives, and recommend alternative solutions to meet those needs.
• Assist with formulating plans and outlining steps to develop and/or deploy software, including programs, databases, reports, and interfaces; using structured analysis and design techniques.
• Develop and/or deploy, test, and document software according to Information Systems standards.
• Document issues/problems and assist in management of same.
• Write software documentation for maintenance and support, including problem resolution and escalation decision trees.
• Resolve support issues according to Information Systems policies and procedures, provide documentation and decision trees to Information Systems support analysts for future reference.
• Be available to provide second level support as necessary to meet Information Systems support standards.
• Develop end user training requirements for new software and appropriate curriculum to meet those requirements.
• Develop documentation of completed projects for maintenance and support.
• Assist with training of the Information Systems support analysts.
• Collaborate with the Information Systems support analysts to provide user training; conducting training sessions as necessary.

Required Education and Experience:

• AS in Computer Science or equivalent educational and/or work experience
• Three or more years’ work experience as a systems or support analyst, and/or in a health care profession
• Experience with MS Office software and Windows
• Knowledge of one or more of the following:  Operating systems, data bases, C++, Unix, SQL, Visual Basic, Image, Access, Oracle, Crystal Reports.

ACS HCS provides outstanding professional growth, compensation and benefits. For a confidential discussion of your background, credentials and interests, please send your resume to: Recruiting@acs-hcs.com 

Please include job reference SysAnalyst1_A in your subject field.

NO AGENCIES, PLEASE

ACS provides equal employment opportunity regardless of race, age, religion, color, gender, national origin, disability, marital status, weight, height, veteran status, or other classifications as required by applicable federal, state, or local law.